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Unlimited PC support starting from $19.00 / month
Small Business Premium Support
iComputerSupport.com offers Small Business Premium Support for your small business. Speak to a live agent and get immediate help with your computer problems. Services are delivered over the Internet while you watch the agent do the work for you. No need to bring your computer in to a store or wait for a technician to show up. Business won't wait, why should you, just because you have a computer problem? Buy a service or subscription below.
Services Offered
Desktop/Laptop Support:
We are the single point of contact for all users of desktops and laptops in the client company for any IT requirement. We will log into their machine via the Internet and solve the problem. 95% of all problems can be solved remotely. If we cannot log in because of connectivity issues then we will coordinate with the bandwidth provider to resolve the matter. If onsite support is needed we will coordinate with our onsite partner at the client’s location to deliver support.
Server and Network Support:
We will manage all servers and network devices on the client’s network. We perform both proactive maintenance and reactive support based on the ITIL and ISO 20000 standards. If the client has an application that we do not support then we will coordinate with the relevant vendor to get the problem resolved.
Data Backup and Recovery:
Valuable data can be lost and never recovered due to virus attacks, hard disk crashes, etc. Our team will setup a disaster recovery program that will ensure data is replicated and accessible in case of a disaster with minimum impact to your business.
Information Security:
Our engineers are qualified in CISSP, CISM, etc. This team is capable of delivering a comprehensive security service ranging from compliance, monitoring, and response to any security related event
